Frequently Asked Questions
Everything you need to know about your Blur India favorites.
Are Blur India products cruelty-free and vegan?
Yes, we are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days across India.
Can I return a product if I don't like the shade?
Due to hygiene reasons, we cannot accept returns on opened or used cosmetic products. However, if you receive a damaged or incorrect item, please contact us within 48 hours for a replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure online payment options including UPI, credit/debit cards, and net banking.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.
Are your lipsticks suitable for sensitive skin?
Our products are formulated to be skin-friendly; however, we always recommend performing a patch test on your inner wrist before full application if you have highly sensitive skin.